Frequently Asked Questions
Everything you need to know about shopping with Hurleys
What are your standard delivery times and costs?
We offer standard shipping within 3-5 working days and next-day delivery options for orders placed before 3 PM. Shipping is free on all orders over £100.
How do I return an item for a refund?
You can return any unworn items in their original packaging within 28 days of purchase. Simply use our online returns portal to generate a prepaid shipping label.
Are the designer products sold on Hurleys authentic?
Yes, Hurleys is an authorized retailer for all brands we carry. Every product is sourced directly from the manufacturer to ensure 100% authenticity.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and flexible payment options including Klarna and Clearpay for interest-free installments.
Can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to follow your parcel's journey.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location and will be calculated at the checkout stage.